Privacy policy

What we collect

• Account details: name, phone number, email, date of birth.
• Health information you share: symptoms, conditions, allergies, vitals, records.
• Order and payment information.
• Location, to find nearby pharmacies and deliver orders.

How we use it

To provide consultations, fulfil orders, send reminders, keep you safe, and improve our services. We never sell your data.

Who we share it with

Only the doctors, pharmacies, labs and riders involved in your care, payment processors, and your HMO when you choose to use it — each limited to what they need.

How we protect it

Encryption in transit and at rest, strict access controls, audit logs and regular security testing.

Your rights

Under the Nigeria Data Protection Act 2023 you can access, correct, export or delete your data. Send a privacy request through Waahii support.