Legal · Draft

Terms of use

Last updated: October 2026. This is a draft and will be reviewed by legal counsel before launch.

Our service

Waahii connects you with independent licensed doctors, pharmacies and labs. They are responsible for the care they provide.

Not for emergencies

Waahii is not an emergency service. If you have a medical emergency, call 112 or go to the nearest hospital.

Your account

Keep your login secure and give accurate information. You're responsible for activity on your account, including for dependants you add.

Payments and refunds

Prices are shown before you pay. Missed consults by a doctor are refunded automatically. Wrong or damaged orders are replaced or refunded.

Prescriptions

Prescription-only medicine requires a valid prescription verified by a pharmacist. Misusing prescriptions will lead to account suspension.